About AirAutoGroup®

  1. What is AirAutoGroup®?
    AirAutoGroup® specializes in remanufacturing and repairing air suspension systems, offering cost-effective, high-quality alternatives to new parts.
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  2. Where is AirAutoGroup® located?
    Our main warehouse is at Mēmeles iela 1B, Bauska, Latvia, LV-3901.
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  3. What services does AirAutoGroup® provide?
    We offer air suspension system repairs, remanufacturing, and international shipping of refurbished OE parts.
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  4. What brands do you service?
    We specialize in brands like Monroe, Bilstein, Sachs, WABCO, Continental, and AMK.
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Refurbishing Air Suspension Systems

  1. What is refurbishing or remanufacturing?
    It’s the process of restoring used air suspension parts to meet or exceed original specifications.
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  2. Why refurbish instead of buying new?
    Refurbishing is cost-effective, environmentally friendly, and extends the lifespan of your vehicle.
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  3. What parts can be refurbished?
    Air springs, struts, shock absorbers, and compressors.
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  4. Do refurbished parts perform like new?
    Yes, all parts are tested to ensure they meet or exceed OEM performance standards.
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Warranty Conditions

  1. What is the warranty duration?
    Up to 24 months with no mileage limit, depending on the option chosen.
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  2. What voids the warranty?

  • Improper installation.
  • Tampering with components.
  • Transferring ownership of the vehicle.
  • Loss of the warranty ticket.
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  1. What does the warranty not cover?
  • Accidental damage.
  • Physical damage (e.g., cuts or punctures).
  • Transportation or installation costs.
  1. How do I apply for warranty service?
    Provide a photo of the installed part, the warranty ticket, and a detailed issue description to support@airautogroup.com.
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Shipping & Returns

  1. Do you offer international shipping?
    Yes, we ship worldwide through trusted courier services.
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  2. What are your shipping charges?

  • Free shipping in Latvia, Lithuania, Estonia, and Finland via parcel machines.
  • Free EU shipping for orders over €300.
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  1. How soon are parts shipped?
    Orders placed before 12:00 PM are processed the same business day.

  2. How do I return a part?
    Contact support@airautogroup.com for a return authorization. Returns must be in original condition within 30 days.
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  3. Who pays for return shipping?
    Clients cover return shipping for non-defective parts.

Payment Methods

  1. What payment options are available?
    We accept Visa, MasterCard, Revolut, and local bank payments via MakeCommerce.lv.
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  2. Are prices VAT-inclusive?
    Yes, all prices include 21% VAT.

  3. Do you offer reverse VAT for EU companies?
    Yes, with a valid VAT number matching the order details.

  4. Is there a minimum for wholesale orders?
    Yes, wholesale orders start at €2,000.

Partnership Opportunities

  1. Who can become a partner?
    Mechanic shops, online auto parts shops, car dealerships, and wholesalers.
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  2. What are the benefits of partnership?

  • Exclusive discounts.
  • Priority service.
  • High-quality parts with warranties.
  • Flexible payment options and credit lines.

  1. How can I become a partner?
    Fill out the “I want to become AAG Partner” form on our website.
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  2. What support do partners receive?
    Business insights, technical guidance, and access to the online customer cabinet for order management.
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Repair Processes

  1. What is included in air spring repair?
    Inspection, cleaning, component replacement, reassembly, and testing under simulated vehicle conditions.

  2. How are shock absorbers repaired?
    Disassembly, cleaning, replacement of worn parts, pressurization, and quality testing.

  3. How is an air compressor repaired?
    Diagnostics, cleaning, component replacement, calibration, and rigorous testing.

Environmental Benefits

  1. How does refurbishing help the environment?
    It reduces waste, conserves raw materials, and supports the circular economy by reusing components.

  2. Is refurbishing sustainable?
    Yes, it minimizes energy-intensive manufacturing and keeps components out of landfills.